Terms of Use
Last updated September 2026.
Placeholder notice. This document is a structural starting point, not legal advice. Have a qualified lawyer in your jurisdiction review and complete it before Maintenov handles real customer data.
Agreement
These terms govern access to and use of the Maintenov platform. By creating an account or using the service you agree to them on behalf of your organisation.
Accounts and access
You are responsible for maintaining the confidentiality of credentials and for activity that occurs under your account. Paid seats may not be shared between individuals; requester accounts are unlimited and free.
Acceptable use
The service may not be used to store unlawful content, to attempt unauthorised access to other tenants, to interfere with the operation of the platform, or to reverse engineer it.
Fees and term
Fees, billing frequency and term are set out in your order form. Annual agreements renew unless notice is given before the renewal date. Modules added mid-term are pro-rated.
Customer data
You retain all rights to data you enter. We process it only to provide the service. Full export is available at any time and after termination as described in the Privacy Policy.
Availability and support
We do not currently offer a contractual availability guarantee. The service runs on Cloudflare infrastructure, which is highly available, but no service level agreement or financial remedy is offered at this stage.
Liability
Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, liability is limited as set out in your order form.
Contact
Questions about this document can be sent to hello@maintenov.com, or by post to Maintenov, Montreal, Quebec, Canada.